Return and Refund Policy
We want you to shop with absolute peace of mind. Our return framework is designed to be highly transparent.
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7-Day Window: We accept return or exchange requests within 7 days from the exact date of delivery.
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Eligibility Conditions: To be eligible, items must be unwashed, unused, unaltered, and kept in their original packaging box with all brand tags completely intact.
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Hygiene Restrictions: Due to strict hygiene protocols, certain categories like innerwear, sleepwear, or custom-tailored products are non-returnable unless they arrive damaged.
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Refund Processing: Approved returns are refunded back to your original payment method within 5–7 business days. For COD orders, refunds are issued via store credits or direct bank transfer.