Privacy Policy

Welcome to Kokko Fashion ("we," "our," or "us"). We operate the website thekokko.com (the "Site"). We highly value your trust and are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our Site or make a purchase from our brand.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or when you place an order.
Personal Data Provided by You: This includes your name, shipping address, billing address, phone number, email address, and payment preferences.
Payment Credentials: All payment data is processed and securely stored by our third-party payment gateways and checkout partners. We do not store credit/debit card numbers or net banking passwords on our servers.
Automated Device Information: When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the information we collect or receive for the following business purposes:
To Fulfill Your Orders: To process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Improve Checkout Experience: To enable fast checkout, single sign-on (SSO), and auto-filled details on your future visits.
Customer Support: To respond to your inquiries, resolve potential issues, and handle returns or cancellations.
Marketing Communications: To send you promotional updates, newsletters, or offers (only if you have opted in to receive them).
3. Sharing Your Information with Third Parties
We only share your information with trusted third parties to help us deliver our services and run our e-commerce operations smoothly:
E-commerce & Checkout Partners: We partner with GoKwik and integrated payment gateways to provide a secure, fast, and seamless 1-click checkout experience. Your basic details may be validated against their secure network to pre-fill shipping fields and prevent fraudulent Cash-on-Delivery (COD) transactions.
Logistics & Delivery Partners: Your shipping address and contact details are shared with our delivery partners (such as Shiprocket, Delhivery, etc.) solely for the purpose of delivering your orders.
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Your data is transmitted using secure Socket Layer (SSL) technology. However, please remember that no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to collect and store information when you interact with our Site. Cookies help us keep track of items in your shopping cart, understand your preferences based on previous or current site activity, and improve your overall browsing experience. You can choose to turn off cookies through your browser settings, but some features of the Site may not function properly.
6. Your Rights
Depending on your location, you may have the right to access, correct, update, or request the deletion of the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information below.
7. Contact Us
If you have questions, comments, or concerns about this Privacy Policy, please reach out to us:
Legal Entity Name: Kokko Fashion
Email: support@thekokko.com
Phone: +91 82849-88034
Registered Address: #134, Street No. 4, Shiv Shakti Colony, Near Gopal Nagar Chowk, Tibba Road, Ludhiana, Punjab - 141007, India.